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We Make Luxury Affordable

FREQUENTLY ASKED QUESTIONS

How much does a pool cost?
A basic pool from El Dorado Custom Pools starts at $34,900. There is a virtual endless amount of possibility's as to the type of pool we can build for you, so establishing the exact cost is un-known until we have determined the size, features and any desired upgrades.

During our initial meeting we will establish these parameters and formulate a quotation that reflects your individual projects cost. We work with each customer to deliver a product that meets your individual taste as well as budget considerations.

How much $ is required down to start the project?
NONE. El Dorado Custom Pools does not require any down payment to start your project. Once we have a signed contract, we start design and submit for permits.

How long does it take to get a permit?
Generally speaking, it takes between 1 and 3 weeks from the submittal date to receive a swimming pool building permit. There are many factors that influence the permit issuance time - County in which the project is located, scope of work to be completed, regulatory agencies, special approvals (Serrano HOA or CSD) and agencies workloads are all factors in the permit process.

How long will it take to build our pool?
In general it takes between 8 and 12 weeks to build a pool. The complexity of the project, amenities included such as retaining walls, product availability & weather conditions all play a role in determining completion time. Rest assured El Dorado Custom Pools will work diligently to complete your project in the least amount of time required.

How long does it take to fill up our pool?
Between 24 and 48 hours is the average time. City water vs. well, pressure at the nozzle and size of the pool are all elements that will determine fill time. The pool filling process is initiated immediately after a plaster finish is applied and continues un-interrupted until the pool is fill entirely. A Pebble type finishes are much different as they require an acid wash the day following application and then the filing process starts. Filling your pool is an important step in the construction process and needs to be done correctly (un-interrupted) to eliminate finish problems.

Will we need a pool service to maintain our pool?
This really depends on the time you must spend on the pool maintenance. On average it should only take about an hour or so a week to monitor and adjust chemical levels. Periodically the need to clean filters and skimmer baskets is necessary as well. On our "FORMS" page you will find a comprehensive guide to pool maintenance that will outline what is generally required to maintain an average pool. Your pool is a big investment and requires periodical maintenance to keep it looking and performing perfect. If you are unable to take on the responsibility, then a professional pool service may be required.

What about problems with the pool after construction?
Call our office, or simply fill out our warranty request form on our "FORMS" page. On the form you would include the nature of the problem, when the problem started and your contact information. Then you would simply follow the link to send us the request. After reviewing the nature of the problem, the appropriate action will be taken to remedy a warranted issue.

 

What sort of warranty does El Dorado Custom Pools offer?
The best in the industry. Your pool Gunite shell is warranted for LIFE. The finish on your pool will be covered for between one and ten years depending on the type of finish you choose. The pool equipment is backed by STA-RITE'S industry leading three years. The overall general project is covered by a complete one-year warranty. Additional project feature's such as structure's, landscape & concrete carry their own individual warranty periods.

How do I know El Dorado Custom Pools is a reputable builder?
With nearly 20 years in the community, building more pools than we can count, El Dorado Custom Pools strives to be the best builder in the industry, and our reputation proceeds us. Our staff is continually attending continual education classes as well as equipment manufacture's seminars to assure we are at the forefront of the industry. As members of the Better Business Bureau we follow strict guidelines to ensure customer satisfaction as well as regulatory compliance. Links to the California Contractors Board, Better Business Bureau and The National Spa & Pool Institute are all listed on the bottom of our homepage for your convenience.

Does El Dorado Custom Pools offer other services?
YES! El Dorado Custom Pools offers many other services to our clients. We offer complete landscape architectural design, full landscape construction, BBQ - Fireplace - Fire pit - Shade Structure and Retaining Wall’s.

El Dorado Custom Pools is a fully Licensed C53(Pool Builder) with General B and C27(Landscape) contractor services available. These are only a sample of the questions we have received over the years, if you have a question for us that is not covered on this page please follow the link to our e-mail address on our Contact page and we will respond with an answer A.S.A.P.

CA Lic. #1018896
(C53 – General B,

C27 available)
AZ Lic. #ROC247559 (B-06)

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Northern California
(916) 941-1013
eldoradopools@sbcglobal.net